Transform Your Outdoor Space

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Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you request a quote, contact us, or use our services. This may include:

• Name and contact information (email, phone, address)
• Property information and service preferences
• Communication records and feedback

How We Use Your Information

We use your information to:

• Provide gardening and landscaping services
• Communicate about your projects and appointments
• Send service updates and seasonal maintenance reminders
• Improve our services and customer experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With your explicit consent
• To comply with legal requirements
• With service providers who assist in our operations (under strict confidentiality agreements)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy concerns.

Contact Information

For privacy-related questions, contact Express Gardening Shop at +1 (503) 555-7829 or [email protected].

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Terms & Conditions

Effective Date: January 1, 2024

Service Agreement

By engaging Express Gardening Shop's services, you agree to these terms and conditions. All services are subject to written agreements and quotes.

Services Provided

Express Gardening Shop provides professional landscaping, garden design, installation, and maintenance services. Specific services are detailed in individual service agreements.

Payment Terms

• Quotes are valid for 30 days from issue date
• 50% deposit required before work begins
• Final payment due upon project completion
• Late payments subject to 1.5% monthly service charge

Warranty

We provide a 2-year warranty on plant installations and 5-year warranty on hardscape work, subject to proper maintenance and care.

Liability

Our liability is limited to the cost of services provided. We maintain comprehensive insurance coverage for all operations.

Property Access

Client grants access to property during agreed work hours and assumes responsibility for securing valuable items and pets.

Cancellation Policy

Services may be cancelled with 48-hour notice. Cancellation fees may apply for materials ordered or work begun.

Dispute Resolution

Disputes will be resolved through mediation in Portland, Oregon, under Oregon state law.

For questions about these terms, contact us at +1 (503) 555-7829 or [email protected].

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DMCA Policy

Digital Millennium Copyright Act Policy

Copyright Protection

Express Gardening Shop respects intellectual property rights and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe your copyrighted work has been infringed upon on our website, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, telephone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Designated Agent

Send DMCA notices to:

Express Gardening Shop
DMCA Agent
2847 Garden View Drive
Portland, OR 97205
Email: [email protected]
Phone: +1 (503) 555-7829

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification with:

• Your physical or electronic signature
• Identification of removed material and its prior location
• Statement under penalty of perjury that removal was a mistake
• Your contact information and consent to jurisdiction

Repeat Infringers

We may terminate accounts of users who are repeat infringers of copyright.

This policy is effective as of January 1, 2024, and may be updated periodically.

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GDPR Compliance

General Data Protection Regulation Compliance

Your Data Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Information: Know what data we collect and how we use it
• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in portable format
• Right to Object: Object to certain data processing

Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations for record keeping

Data Collection and Use

We collect and use personal data only as necessary for:

• Providing gardening and landscaping services
• Customer communication and support
• Service improvement and quality assurance
• Legal compliance and record keeping

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.

Data Security

We implement appropriate technical and organizational measures to ensure data security and protect against unauthorized access, alteration, disclosure, or destruction.

International Transfers

Any international data transfers are conducted with appropriate safeguards in place to protect your rights and privacy.

Exercise Your Rights

To exercise any of your GDPR rights, contact our Data Protection Officer:

Express Gardening Shop
Data Protection Officer
Email: [email protected]
Phone: +1 (503) 555-7829

Complaints

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

This GDPR compliance statement is effective as of January 1, 2024.

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Cookie Policy

Express Gardening Shop Cookie Management

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and analyze site usage.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include:

• Session cookies for form submissions
• Security cookies for protection
• Cookie consent preferences

Analytics Cookies

These help us understand how visitors interact with our website:

• Page view tracking
• User behavior analysis
• Performance monitoring

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness:

• Advertising personalization
• Social media integration
• Remarketing campaigns

Cookie Preferences

Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics for website analytics
• Social media platforms for integration
• Marketing platforms for advertising

Managing Cookies

You can control cookies through:

• Your browser settings to block or delete cookies
• Our cookie preference center above
• Third-party opt-out tools where available

Cookie Retention

Cookies are retained for different periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until expiry or deletion (up to 2 years)
• Preference cookies: Retained until you change them

Contact Information

For questions about our cookie policy, contact us at:

Email: [email protected]
Phone: +1 (503) 555-7829

This cookie policy was last updated on January 1, 2024.